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Job openings for team leader in vadodara

Team Leader

Vadodara


Roles and Responsibilities

Ø Develop and implement methods to create, track, measure and communicate processes and systems.
Ø Monitor the process performance on day to day basis and define corrective & preventive actions & identify improvement opportunities.
Ø Develop visual and non-visual based SOPs for knowledge-sharing and process improvements.
Ø Develop Strong process Knowledge.
Ø Oversee the successful implementation of Projects assigned.
Ø Prepare reports and maintain records of work accomplishments and administrative information, as required. Understand project requirements, coordinate with resources and direct the projects in the right direction in a timely manner.
Ø Willingness to work in dynamic, high-growth environment and should be willing to work in night time in case of project requirements.
Ø Delegate and allocate responsibilities efficiently to manage projects end to end.
Ø Ability to identify strengths and weaknesses of team members and suitably make changes if required.

Desired Candidate Profile:

Ø Qualification: Bachelors or Master's
Ø Experience: 3-5 years, preferably in the BPO/KPO/ITES industry.
Ø Communication Skill: Good in English
Ø Rotational Shifts/Day Shifts
Ø Rotational Week Offs
Ø Age: 18 to 31
Ø Ability to manage multiple, concurrent projects and initiatives
Ø Outstanding verbal and written communication skills
Ø Excellent organizational skills with the ability to handle and prioritize multiple projects
Ø Self-starter. Must ask questions and learn new skills quickly on the job.
Ø Driven, team player that is motivated to take responsibility and ensure successful outcomes across activates
Ø Ability to work under tight deadlines with short turnarounds in a fast-paced working environment

Experience 3 - 5 Years
Salary 2 Lac To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Ability to Manage Multiple Concurrent Projects and Initiatives Excellent Organizational Skills With The Ability to Handle and Prioritize Multiple Projects Good Personality Team Leader Walk in





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